The Utilities world is facing a major transition phase. Specifically, water utilities are seen as enablers of the ecological transition, and are called upon to combine development, innovation, sustainability and efficiency to ensure sustainable resource use .
To assume such a decisive role, however, the sector, will have to pay special attention to the activity of management and debt collection, as it is closely related to the ability to strategic control: by governing timely and carefully regulatory and normative aspects, it enables the following Act promptly and control credit risk throughout its operational stages.
FREE WEBINAR (RESERVE YOUR SPOT)
It is therefore necessary to rethink the logics and processes adopted, to study new approaches in favor of protecting all stakeholders and ensuring the qualitative continuity of the service provided.
What we will talk about:
- The importance of the client and compliance with the principles of justice and fairness in tax collection, to guarantee the public good
- Address debt collection actions in compliance with Government Decrees and Arera directives
- Improve debt collection activities: maintain proximity to customers and activate quick and timely actions on overdue clusters
We combine specializations and digital expertise to meet the needs of managing regulatory and normative aspects, enabling credit risk governance at all stages.
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This post is also available in: Italian
