Water utilities are facing a major transition phase. Specifically, they are seen as enablers of the ecological transition, and are called upon to combine development, innovation, sustainability and efficiency to ensure sustainable resource use .
To assume such a decisive role, the sector will need to pay special attention to the activity of management and debt collection, as it is closely related to the ability to strategic control: by governing timely and carefully regulatory and normative aspects, it enables the following Act promptly and control credit risk throughout its operational stages.
What we talked about:
- The importance of the client and respect for the principles of justice and fairness of the tax levy, guaranteeing the public good
- Address debt collection actions in compliance with Government Decrees and Arera directives
- Improve debt collection activities: maintain proximity to customers and activate quick and timely actions on overdue clusters
Digital specializations and skills to meet the needs of managing regulatory and normative aspects to enable credit risk governance at all stages.
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This post is also available in: Italian
